This city was made by carving out steep, rocky mountains. Its isolation limits its contact with other cities. The city puts effort into providing entertainment. Naturally, one can find a Gym here. Conveniently located right next door to the Game Corner is the Prize Exchange. At the highest point in the city is Team Galactic's headquarters. There are warehouses for storing a variety of goods. There is also a major department store.
Veilstone City (Japanese: トバリシティTobari City) is a city in eastern Sinnoh. It is the eighth largest city in the Pokémon world. It is situated near the sea to the north, with Route 214 and Pastoria City to the south, and Route 215 to the west. It houses Maylene, the Veilstone City Gym Leader, along with the headquarters for Team Galactic.
Veilstone is carved out of steep and rocky mountains, giving the city rock walls that project a cold atmosphere. It is fairly isolated and has little contact with other cities. Team Galactic also constructed the Galactic Warehouse and their headquarters, the Galactic Veilstone Building there. This city is also home to the Sinnoh region's department store, much like Celadon City in Kanto, Goldenrod City in Johto, and Lilycove City in Hoenn. The Veilstone Game Corner also has slot machines that people can play to try to win coins to buy TMs. Veilstone is famous for its stone, including its meteorites, which can change Deoxys between its many forms.
The Veilstone Department Store is located in the middle of Veilstone City, west of the Pokémon Center. It is the main shopping district in the city. Veilstone lacks a regular Poké Mart, but its department store sells all the usual items and more. This department store is similar to the Celadon Department Store, the Goldenrod Department Store, and the Lilycove Department Store. The store offers a wide variety of items on its five floors. When players enter the store, there is a lady to the left of the entrance who will give away a mask to be put in the Fashion Case. The people at the reception counter sell items commonly found in Poké Marts. On the second floor a man behind the counter will give away the Counter Pokétch app. Battle items and vitamins are sold here as well. TMs are sold on the third floor, while secret base decorations are sold on the fourth floor. Inexpensive healing items, Lemonade, Soda Pop, and Fresh Water, can be bought on the top floor from vending machines. A basement floor, added in Pokémon Platinum, sells Poffins, Berries, and Lava Cookies.
The Team Galactic HQ is a large multi-story building in northern Veilstone City. It, along with the Galactic Eterna Building, is one of the main centers for Team Galactic's operations. It housed the legendary PokémonUxie, Azelf, and Mesprit for a brief time. At first, the player cannot enter the Team Galactic HQ without a Storage Key, which can only be found in the Galactic Warehouse and must be obtained there first. Once inside, the player must make their way to the top, where they meet and battle Cyrus, who gives away the Master Ball on his defeat.
The Veilstone Game Corner is located in the southern Veilstone City near the gym. The woman behind the counter to the left of the slots sells coins to the player: 50 coins for $1000, or 500 coins for $10000. There are sixteen slot machines in the Game Corner, with four of them having people already seated at them. Each spin of the machine takes 3 coins, which are inserted by pressing the X button. Reels will start spinning either when the D-pad is pressed down or the X button is pressed again. Y stops the left reel, B stops the middle, and A stops the right. The Bonus Round occurs when a Clefairy pops out of the Poké Ball on the touch screen. Once the Clefairy appears, players must continue spinning the reels until they get a 100-coin bonus. The odds of getting the bonus seem to improve if the slots are activated to the beat of Clefairy's clapping. Prizes are sold in the house to the right of the Game Corner.
The Galactic Warehouse is a small storage facility that is connected to Team Galactic's HQ, found on the north-west side of Veilstone City. Once the player obtains the Storage Key, the player can enter the HQ through closed-off stairs. In Diamond and Pearl, one Galactic Grunt stays here, keeping his guard status throughout the game. In Platinum, Looker stays behind after the player and Lucas/Dawn beat the grunts and getting the Pokédex back. HM02 (Fly) can be found here along with a rare Dusk Stone.
The Massage Lady lives in southern Veilstone City, in the house nearest the Gym. Once a day, the Massage Lady massages the player's Pokémon for free and finds accessories for dressing up in Pokémon Contests. It is said massages make the massaged Pokémon happier. The Massage Lady lives with her brother and a Pachirisu. Her boyfriend is the Scarf Guy in Pastoria City, whom she keeps in contact with through mail, which she lets Pokémon deliver.
Meteorites
Four meteorites can be seen on the east side of Veilstone City. If the player has any Deoxys in their party, they will change form when the meteorites are inspected.
Prize Exchange
A man in the Prize Exchange will tell the player what type Hidden Power will act as for any Pokémon he is shown.
The Veilstone Gym is the official gym of Veilstone City. It is based on Template:Type2Pokémon. The Gym Leader is Maylene. Trainers who defeat her receive the Cobble Badge. The Veilstone Gym is a dojo comprised of several smaller rooms intersected with mobile walls. Trainers wait in the tiny cubicles. To get to Maylene, the walls must be shifted in and out of the cubicles so that the empty spaces in the walls line up with each other and a path is clear. Maylene's students are four brothers who call themselves the "Karate Quads" and insist they fight "for LOVE!" "for COURAGE!" "for HOPE!" and "for TEARS!". In Platinum, the player must push around punching bags, in order to knock over obstacles in the player's path. The Black Belts await the player in roped-off boxing arenas. In Diamond the player must solve a sliding puzzle to create a direct route to the Gym Leader. After LeaderMaylene is defeated, she will give the player the Cobble Badge, TM60 (Drain Punch), and the ability to use Fly outside of battle.
Demographics
Pokémon Diamond and Pearl
The population of Veilstone City is 77 people, putting it only ten people behind Jubilife City, meaning it is the third largest city in Sinnoh.
A colored background means that the Pokémon can be found in this location in the specified game. A white background with a colored letter means that the Pokémon cannot be found here.
Trainers with a Vs. Seeker by their names, when alerted for a rematch using the item, may use higher-level Pokémon.
Trivia
Veilstone's Japanese town motto is いしに かこまれた くうかん.
On the way to Veilstone Gym, the player will run into Professor Rowan's assistant. If the player is playing as Lucas, Dawn will respond that she has been shopping at the department store. Conversely, if the player is playing as Dawn, Lucas will respond that he has been playing at the Game Corner.
In the Japanese version of Pokémon Platinum, there is an NPC who speaks to the player in English. He is next to the pillar where Rock Climb can be used. In the English version, the NPC speaks in French instead. In the Spanish version, he once again speaks in English. He basically asks whether the player likes Pokémon or not and responds positively or negatively, based on whether the player says "yes" or "no".
The clown that gives the player the Coin Case says the famous Internet phrase, "A winner is you," provided that the player answers correctly to his question.
Much like the shop in Two Island, the Veilstone Department Store's basement has Rage Candy Bars for sale. Like in the Sevii Islands, the shop is completely sold out, and the item cannot be bought.
The mention of this item in both games fueled much speculation of eventual remakes of Pokémon Gold and Silver, where it was originally introduced. This has come true with Pokémon HeartGold and SoulSilver, though, as the Rage Candy Bar is not programmed into its predecessors, it appears as a key item to be traded for TM64 to an NPC in the underground path between route 5 and 6.
Two important NPC's appear in Veilstone City post-Elite Four in Pokémon Platinum. Professor Rowan will appear in the basement floor of the department store, while Looker will appear in the Game Corner (after the Stark Mountain story arc).
In the anime, Veilstone is said to have been built around the meteorites and they are near the center of the city. In the games, the meteorites are on the far right of the city, not in the center.
Both their Gym Leaders are female, have pink hair and eyes and, in the anime, have been shown to have a Pokémon that stays out of its Poké Ball on a regular basis (Clefairy for Whitney and Lucario for Maylene).